SHOP POLICIES
Important Announcement
Dear Valued Customers,
I hope this message finds you well! I’m excited to share that I’ll be moving in January 2025. During this transition, I will be taking a short break from processing orders.
Here’s what you need to know:
• Order Break Period: December 27, 2024 – January 15, 2025.
• Made-to-Order Items: If you place an order during this time, please note that it will not be processed until after January 15th. This means sourcing materials and beginning production will start in the order in which purchases were received. Orders placed during the break won’t ship immediately on January 15th but will be handled as quickly as possible.
• Vintage Items: These will remain separate and accessible throughout my move, so I’ll be able to ship vintage orders even during the packing/unpacking process.
Thank you for your patience and understanding as I navigate this exciting but busy period. Your support of this one-woman band means the world to me!
Here’s to love, health, wealth, and many blessings for the new year. I’m looking forward to everything 2025 has in store and am excited to continue creating for you!
Warm wishes,
Valesca
Girl On A Vine
thank you so much for visiting girl on a vine and supporting small businesses and the slow fashion movement. this is literally a one woman band so your patience is greatly appreciated.
if you need something for a special occasion/specific date, please let me know before you make your purchase and i will let you know if it's possible or not.
*WE ARE CURRENTLY EXPERIENCING HIGHER VOLUME ORDERS ON MADE TO ORDER PIECES SO TIME IT TAKES TO MAKE/SHIP IS LONGER THAN WHAT IS NORMALLY IS SUGGESTED ON DESCRIPTION OF ITEMS. PLEASE KEEP THIS IN MIND ESPECIALLY FOR HOLIDAY PLANNING OF OUTFITS AND GIFTS
all girl on a vine pieces are specially made to order (never mass produced) therefore please allow 5-15 business days to make once order is placed, and can take longer during holidays and or special promos so please keep this in mind when placing your orders.
if for any reason you are not happy with your purchase (dusters/kimonos/jackets) you can contact us immediately and we will offer EXCHANGES or STORE CREDIT ONLY, no refunds.
Vintage items are FINAL SALE as are items in Valesca's Closet
our bottoms take approximately 10 -15 business days (could be longer during our busy holiday months & special promos) and are FINAL SALE so please read description and measurements carefully and feel free to ASK ANY QUESTIONS BEFORE MAKING YOUR PURCHASE. because they are made to order we can make them any length and or lower or higher rise you like, just contact us with specifications as soon as you place your order. Please note our sizes are Contemporary not Junior so they run larger than Junior sizing, meaning we are generous with our fabrics :)
All Sale/Special Promo items are FINAL SALE and due to higher sales please allow longer shipping times.
girl on a vine offers FREE WORLDWIDE SHIPPING on orders over $399.
This is a one woman band aka small business run by myself Valesca. I handle 90% of the making, 100% of the sourcing, packaging, emailing, photography, social media, etc etc. etc etc etc. Whilst it may be true that the online shop is open 24 hours a day, I am not. I will respond to any emails/dms/or other inquiries monday through friday west coast times 9:00 am - 5 p.m.
Good things take time and your patience and understanding is greatly appreciated...and according to all my repeat customers, well worth it.